Locate your package here,
Shipment Tracking - Shopping Box
How does our tracking system work?
1
Your Tracking number 📦
When your package is shipped, a unique tracking number is assigned to it. This code will be your key to check the status of your purchase.
2
Enter the number in our form 🔍
Locate and enter your tracking number in the box below.
3
See movements to our warehouse in Miami🛫
The system will display the movements made by the shipping company until its arrival at our warehouse in Miami.
4
Confirmation of arrival in Panama ✉️
Once the package arrives in Miami, the external tracking will not show any further changes. Within 3 to 5 days, you will receive an email confirming the arrival of your package in Panama..
5
Contact in case of delay 📞
If 5 days have passed and you have not received confirmation, or if you would like to receive additional updates, you can contact us by sending your tracking number..
Track your package here
Insert your tracking
Frequently Asked Questions about Tracking
In this section, you will find clear answers to the most common questions about tracking your packages with Shopping Box. Learn how our system works, what to do in case of delays, and how to ensure you are always informed about the status of your shipment.
Security and recommendations for tracking your package
At Shopping Box, we care about the security of your shipments. That's why we implement processes that ensure your package arrives in optimal condition and with reliable information throughout the journey..
🔒 Guaranteed security
- All tracking numbers are unique and linked only to your shipment.
- The information you share on our system is protected and is not used for purposes other than tracking.
- We have internal controls that ensure the responsible handling of each package.
📌 Recommendations for better tracking
- Always save the tracking number that the store gives you when you make your purchase.
- Please verify that the code is spelled correctly when entering it into our form.
- Check your inbox and spam to confirm the notifications we sent about your package's arrival in Panama.
- If it's been more than 5 days since you received your order in Miami and you haven't received confirmation, please contact our support team.
FAQ about tracking with Shopping Box
Your tracking number is provided by the store or company where you made your purchase. Once the seller ships your package, you will receive this code, which you should enter in our tracking form.
The external tracking only shows the movements until the arrival at our warehouse in Miami. From there, the tracking continues internally in our system. Within 3 to 5 days, you will receive an email confirming the arrival of your package in Panama.
If your package is already marked as received in Miami and you have not received confirmation in Panama after 5 days, please contact us by sending your tracking number and name through the contact buttons. Our team will respond to you immediately.
Currently, we automatically notify only the arrival of your package in Panama. If you wish to receive additional updates, you can request them through our contact form.
If the system does not return results, check that the tracking number entered is correct. If the problem persists, contact us to verify the status of your shipment..
Our system reflects the information provided directly by the shipping company. In some cases, there may be a brief delay in updating the movements, but it does not mean that the package is lost. Once the package arrives at our warehouse in Miami, it will be sent to Panama, and you will soon receive confirmation in your email of its arrival. You can also contact us and send us the tracking number so we can track it for you.
Contact in case of incident with your tracking
At Shopping Box, we're committed to keeping you informed at all times. If you have any issues tracking your package, we offer several support channels:
Enviar Tracking Number
info@shoppingboxpty.com