Currently, the world has many virtual stores with a variety of products that you won't find in traditional stores, as well as very competitive prices that allow you to acquire the same or better products at a lower cost. Additionally, logistics has made so many advancements that it has connected stores from anywhere in the world with buyers who may even be on the other side of them, and with our strategic locker in Miami, you will receive your purchases very quickly and securely..

Shopping online also offers a number of advantages that can make your shopping experience more convenient and efficient. Here are some of them:

1. Comfort​

Shopping from home is incredibly convenient, as you can do it from anywhere and at any time, without the need to travel to a physical store.

2. Variety and Availability​

Online stores often offer a greater variety of products and brands, and you have access to items from all over the world. Additionally, it is easier to compare prices and features to find the best option..

3. Time Saving​

By avoiding travel and queues, you will save valuable time. Browsing and searching for products online is quick and efficient..

4. Offers and Discounts​

Online stores often have special offers, exclusive discounts, and promotions. You can also find discount coupons and take advantage of flash sales..

5. Reviews and Ratings​

You can read reviews and feedback from other buyers to get a clearer idea about the quality and functionality of a product before making your purchase.​

6. Home Delivery​

Receiving your purchases directly at your doorstep is a great advantage, especially for bulky or heavy products, and at Shopping Box, we make this possible for you..

7. Payment Facilities​

Online stores often offer various payment options, ranging from credit and debit cards to financing options.

8. Return Policies​

Many online stores have clear and flexible return and refund policies, allowing you to return or exchange products if they do not meet your expectations. We have bi-weekly sales for making returns at special prices. 

Shopping online is a modern and practical option that can significantly enhance your shopping experience. 

Enjoy all these benefits! that we offer you at Shopping Box.​

Shopping online can be very safe if you take certain precautions. At Shopping Box, we have some tips to ensure a safe online shopping experience:​

1. Use Trusted Websites​

Choose well-known and reputable online stores, such as: https://oldnavy.gap.com/, https://www.amazon.com/,

 https://www.ebay.com/, https://www.walmart.com/ Look for reviews and opinions from other users before making a purchase.

2. Check the URL​

Make sure that the website URL starts with "https://" instead of "http://". The "s" indicates that the site uses a secure connection..

3. Protect Your Personal Information​

Never share personal or financial information through unsolicited emails or messages. Use secure payment methods and avoid storing your card information on unknown websites.​

4. Use Secure Payment Options​

Consider using credit cards, as they often offer additional protection against fraud. You can also use online payment services like PayPal and Google Pay to add an extra layer of security.​

5. Keep Your Device Secure​

Make sure your device has updated antivirus and antimalware software. Avoid making online purchases from public or unsecured Wi-Fi networks.​

6. Check Return Policies​

Read the return and refund policies of the website before making a purchase. This will help you understand your options in case the product does not meet your expectations..

7. Beware of Scams​

Beware of deals that seem too good to be true. If a product is priced significantly lower than on other sites, it could be a red flag..

8. Monitor your Accounts​

Regularly check your bank and credit card statements to detect any suspicious or unauthorized activity.

By following these tips, you can enjoy the benefits of shopping online with greater peace of mind and security.

Panama

For purchases received in Miami, the estimated delivery time to Panama is 3 to 5 business days once received at your international mailbox in Miami. We have 5 weekly departures, which allows us to deliver them as soon as possible. Please note that we do not control the delivery time from the store; we guarantee the delivery time from the moment it is received at the mailbox. In case of delays in transit, beyond our control, we will notify you immediately. An exception to this is shipments handled by USPS, which tend to take many more days for delivery.​

Venezuela

Departures to Venezuela take place every Tuesday. Delivery usually takes 8 to 15 business days from the departure from Panama, subject to possible delays in customs procedures in Venezuela.​

Colombia

For deliveries in Colombia, we have departures every Saturday. The estimated delivery time is 1 to 2 weeks, depending on the efficiency of the DIAN..

DHL

Shipments with our partner DHL can take from 2 business days onwards, depending on the destination.

At Shopping Box, we strive to ensure speed, quality, and security in all your shipments. 

Trust us to deliver your purchases on time!

Calculation of Shipping Cost​

When purchasing your product, the store may provide information about its characteristics, such as size and weight, which can give you an approximate idea of the shipping cost. However, please keep in mind that the packaging used by the seller to protect your product may increase the total weight.​

Air Shipments from Miami to Panama​

For air shipments, we only consider the actual weight of the package to calculate the cost of our service:

• If the product weighs less than 1 lb, the full pound is charged.
• If it exceeds the pound, the next exact pound is charged.
• No volume charge applies except for oversized packages. (more than 50")​

Maritime Shipments from Miami to Panama​

For maritime shipments, only the volume of the package is considered, regardless of weight. The calculation is done by multiplying length x width x height in inches and dividing by 1728, thus obtaining the cubic foot. The exact next cubic foot is charged..

Shipments to Venezuela, Colombia, and Other Countries​

For these shipments, the cost is calculated at the time of processing the shipment, and a quote is generated for your approval. In maritime shipments to Venezuela, we offer different box promotions with specific costs, which are calculated in advance considering the volume, cost of packaging materials, handling, delivery, and insurance, all included in the promotion..

Billing​

Once the product is ready for delivery, an invoice will be sent with the corresponding weight, measurements and payment specifications.

Panama

The package can be picked up once it is at the Shopping Box office. We will inform you by email with the invoice and the details to coordinate the delivery. We are known for delivering your purchases to your home or office. Please reply to our email and confirm the final delivery address. Home delivery service is offered throughout Panama City. You can see the cost for your area in our price list.​

Venezuela

You will receive notifications about the status of the transfer. Upon arrival at our warehouse in Venezuela, our staff will contact you by phone or message to coordinate the corresponding delivery.​

Colombia

Upon arrival in the country, delivery is coordinated door-to-door through local courier services, such as Servientrega or Envíame. Local delivery time varies and ranges from 2 business days onwards.​

International Shipping by DHL, FEDEX or UPS​

Recipients will receive emails informing them of the status of their shipment.​

Shipping products by air or sea via Shopping Box is very convenient and flexible, but there are certain regulations and restrictions you need to be aware of. Here is a general list of what you can typically ship:

Common Items Allowed

1. Clothing and Accessories: Includes clothing, shoes and accessories.
2. Electronics: Mobile phones, laptops, tablets, cameras, etc.
3. Books and Documents: Texts, stationery, and personal documents.
4. Toys and Games: Children's toys, video games and consoles.
5. Household Items and Decoration: Small furniture, kitchen utensils, ornaments, etc.
6. Beauty and Personal Care Products: Makeup, skin and hair care products.
7. Non-Perishable Foods: Canned foods, dry goods, and snacks.

Generally Restricted or Prohibited Items

1. Hazardous Materials: Chemicals, gases, fuels, toxics, irritants, infectious and other hazardous materials.
2. Weapons and Ammunition: Includes all types of weapons, weapon parts and ammunition or explosives.
3. Live Animals and Plants: Most countries have restrictions on shipping flora and fauna.
4. Medications: Some countries require special permits to ship medications.
5. High Value Items: Items such as expensive jewelry may have restrictions and require special insurance.
6. Perishable Products: Fresh foods and products that require refrigeration can be difficult to ship.
7. Human corpses, organs or body parts, human embryos and cremated or exhumed human remains.
8. Money (coins, cash, paper money and equivalent negotiable instruments such as shares, bonds and bills of exchange)
9. Narcotic drugs and psychotropic substances, including but not limited to: Tobacco and tobacco products and marijuana, which includes marijuana intended for recreational or medicinal use and cannabidiol derived from marijuana /CBD); any product containing tetrahydrocannabinol (THC) and synthetic cannabinoids.

Additional Considerations

• Local Regulations: Regulations may vary by destination. Always check the laws and restrictions of the destination country.
• Documentation: Make sure you have all necessary documentation, such as invoices, content descriptions, and customs declarations.
• Packaging: Proper packaging is crucial to protect items during transport, especially for international shipments.

IMPORTANT: Ignoring prohibited items excludes Shopping Box from liability; the user will be immediately suspended and will assume responsibility for such an act, as well as any charges or fines generated by the authorities.

Making a payment to Shopping Box is easy and secure. Here are the options available to complete your payment:

Available Payment Options

1. Credit or Debit Card You can use credit or debit cards, such as Visa, MasterCard, American Express, among others. It is a fast and secure option.
2. Bank Transfer (ACH) You can make a direct bank transfer to the Shopping Box account. Be sure to include your order number as a reference to expedite the process.
3. Cash Payment In some Shopping Box offices, it is possible to make the payment in cash when picking up your package.
4. Online Payment Through our online platform, you can use payment services such as PayPal for a fast and secure transaction.
5. Cash on Delivery For home delivery services in certain areas, you can choose to pay upon delivery of the package.
6. Payment by Yappy You can make the payment through the Yappy payment platform, searching for us in the directory as @shoppinboxpty

Payment Process

• Order Confirmation: Once your order is ready, you will receive an email with the order details and available payment options.
• Payment: Select your preferred payment option and follow the instructions to complete the transaction.
• Notification: After receiving payment, we will send you an email confirmation with all the details of your purchase and tracking of your shipment, if applicable. 

Signing up with Shopping Box and requesting an international Mailboxis easy! And it's totally free! Here are the general steps to do it:

Steps to Register and Request your International Mailbox with us

1. Visit the Website Access the official Shopping Box page from your browser.
2. Registry
   • Look for the "Register" or "Free Mailbox" option.
   • Fill out the registration form with your personal information: name, email address, phone number, delivery address and send to Us.
3. Confirmation and Assignment
   • After submitting your request, you will receive confirmation that your locker has been assigned.
   • You will also receive your international mailbox address, which you can use for all your online purchases.

Requirements

• Personal Information: Basic data such as name, identification, address and telephone number.
• Email: You will need a valid email for registration and communication.
• Cell Phone Number: Some services may require a WhatsApp number for effective communication.

Benefits

• Convenience: Receive your international purchases in one place.
• Security: Protect your products in transit.
• Speed: We optimize delivery times from your Mailbox to your final destination.

And that's it! You're ready to start purchasing and shipping your products from your international Mailbox with Shopping Box. If you have any other questions or need additional help, don't hesitate to contact us!😊