That bright orange box that arrives at your doorstep or that you pick up at our branch is not just cardboard and tape. It is the culmination of a journey of thousands of kilometers, a precise logistical process, and above all, the trust you placed in us to bring a piece of your dreams, needs, or projects from the United States to Panama.
As we close out 2025, we don't just want to look at bar graphs or Excel tables. We want to sit down with you, as thattrusted logistics allywho seeks to make your life easier, to tell you what we have achieved together and where we are headed. This year has been a journey of transformation, and you have been the indispensable co-pilot in every mile traveled.
A year of goals achieved and packages delivered
When we started 2025, our goal was clear: to stop being just a transportation service and become yourreliable lockerpar excellence. We wanted that when you think of bringing your purchases from Amazon, eBay, or any global store, you feel the peace of mind that "your purchases are safe with us."
To achieve this, we focused on three fundamental pillars:
Total transparency:Clear logistics processes where you always know where your cargo is.
Agility:Reducing transit times so that waiting is not an obstacle.
Proximity:Maintaining that friendly and human treatment that characterizes us, because we know that behind every guide there is a person waiting with hope.
Growth of Shopping Box in 2025
The growth of a logistics company is not measured only by the size of its warehouses, but by the efficiency with which it moves each package. This year, Shopping Box took giant steps to ensure that your experience was increasingly smooth.
Our customer list grew by over 300% in 2025, thanks to you, your positive and objective feedback, as well as your recommendations. A new system was implemented, a new website, new forms, more automated, which allowed us to offer you greater control, more information about your orders, and enabled us to correct past mistakes and reach you more quickly.
Operational expansion in Miami and Panama
Our headquarters in Miami is not just a warehouse; it is the heart of our operation. During 2025, we optimized the receipt of goods so that entry into the system is almost instantaneous. This means that, from the moment your favorite store hands over the package to us, the Shopping Box machinery is activated to ensure it reaches Panama in record time.
In Panama, we have strengthened our distribution routes. We understand that time is gold, and that is why we have worked on apositive urgency, one that drives us to deliver your packages as soon as possible without compromising safety.
Logistics optimization and technology
We invest in tools that allow for more precise tracking. The idea is simple:clear logistics and simple processes. We don't want you to get lost in technicalities or complicated platforms. We want you to know that your shipment is on the way with just a couple of clicks.
Our metrics: Much more than numbers
Often, companies keep their metrics under lock and key. At Shopping Box, we believe that transparency is the foundation of trust. That's why we want to share with you what the numbers of 2025 say about our mutual commitment.
Shipping volume and efficiency
This year, the volume of packages processed grew significantly. But the metric we are most proud of is not the number of boxes, but thesatisfaction index.
Delivery speed:We have maintained a highly competitive delivery average, fulfilling the promise of being your agile ally.
Cargo integrity:99% of our shipments arrived in perfect condition, reinforcing our motto of "safe shopping."
Growth of new users:Hundreds of Panamanians activated theirfree lockerfor the first time this year, trusting in our guidance and support.
What do these metrics mean for you?
When we say we have grown by 30% in logistics capacity, what we are really saying is that we now have more space, more staff, and better routes so that your Christmas gift, your work tools, or your new clothes arrive stress-free.
Transparency as a differential value means that if there is a delay due to bad weather or customs congestion, we will tell you upfront. Being afacilitatormeans providing you with real information so you can plan your purchases intelligently.
You are the heart of our logistics: Our community
None of the above would make sense without the Shopping Box community. This 2025 reminded us that we not only transport items, but we also support dreams and businesses.
The engine of entrepreneurs
We have seen how small businesses in Panama have grown using Shopping Box as their logistics arm. "Import easily and safely with your logistics ally" is not just a slogan; it is a reality for hundreds of entrepreneurs who bring their goods with us to resell in the local market.
Loyalty and repeat customers
We are filled with gratitude to see names that repeat in our guides week after week. For us, a repeat customer is the greatest proof that we are doing things right. That’s why this year we reinforced benefits such as:
Personalized advice:Quick and human responses through our WhatsApp +507 6514-3561.
Constant education:Guides and FAQs so you can learn to shop in the USA like an expert.
Zero complications:A system where "your locker in Miami" works without friction.
"Thank you for trusting the orange box team. Every delivered package is a promise fulfilled." — Shopping Box Team.
Looking to the future: What awaits us in 2026
While we celebrate the successes of 2025, our mind is already set on how to improve tomorrow. Shopping Box's commitment for next year is to continue raising the standard oflogistics in Panama.
Continuous innovation
We will continue to invest in technology so that managing your locker becomes increasingly autonomous and simple. We want activating, tracking, and quoting to be a pleasant experience from your mobile.
Sustainability and closeness
We will look for ways to make our operation more efficient and environmentally friendly, always maintaining thatoptimistic and solution-oriented tonethat you like. We will continue to be that expert friend who tells you: "Shop in the USA. We bring it to Panama."
Let’s keep building this path together
This year-end is just a continuation in our story. We want to invite you to keep taking advantage of all the benefits of having an ally that truly cares about your packages.
If you are not yet part of our community, this is the perfect time.Get your Mailbox now!and discover why thousands of Panamanians choose the security and agility of Shopping Box.
If you are already part of the family, thank you for allowing us to be yourtrusted logistics ally. Your feedback, your purchases, and your trust are what drive us to be better every day.
Bring your purchases with confidence, because in 2026 we will continue to soar high so that you don’t have to worry about anything.
